Terms and Conditions 

Last Updated: 01/01/2025

Welcome to HolyMouth.com! By using our website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

1.1 HolyMouth.com is an online store specializing in dental care products, operating as a dropshipping business.
1.2 We act as an intermediary between customers and suppliers, ensuring product availability and smooth delivery.
1.3 These Terms apply to all users of our website, including browsers, customers, and merchants.

2. Orders & Payments

2.1 Order Confirmation: After placing an order, you will receive an email confirmation with order details.
2.2 Pricing: All prices on our website are in USD ($) and are subject to change without prior notice.
2.3 Payment Methods: We accept Visa, MasterCard, PayPal, and other secure payment options.
2.4 Fraud Prevention: We reserve the right to cancel any order suspected of fraud or unauthorized transactions.

3. Shipping & Delivery

3.1 Processing Time: Orders are processed within 1-5 business days.
3.2 Shipping Duration: Delivery times depend on your location and supplier shipping methods (typically 7-30 business days).
3.3 Tracking Information: You will receive a tracking number once your order has been shipped.
3.4 Delays: We are not responsible for shipping delays caused by customs, weather conditions, or courier issues.
3.5 Incorrect Address: Customers are responsible for providing the correct shipping details. We are not liable for lost items due to incorrect addresses.

4. Returns, Refunds & Replacements

4.1 Eligibility for Returns:

  • Returns are accepted within 7-14 days after delivery for defective or incorrect items.
  • Items must be unused, in original packaging, and in resellable condition.
    4.2 Refunds:
  • Refunds are processed after we confirm the issue with the product.
  • Shipping fees are non-refundable, except for cases of damaged or incorrect items.
    4.3 Exchanges: We only replace items if they are defective or damaged upon arrival.

Note: Since we operate a dropshipping business, some returns may need to be processed directly through our suppliers.

5. Cancellations & Order Changes

5.1 Order Cancellation:

  • Orders may be canceled within 12 hours of placement. After that, orders are processed and cannot be canceled.
    5.2 Modifications:
  • If you need to change your shipping address or product selection, contact us within 12 hours of your order.

6. Product Quality & Disclaimer

6.1 Product Accuracy: We strive to display accurate product descriptions and images, but minor variations may occur.
6.2 Medical Disclaimer: HolyMouth.com does not provide medical advice. Always consult a dentist before using whitening kits, mouthguards, or orthodontic products.

7. Intellectual Property

7.1 Content Ownership: All content on HolyMouth.com, including text, images, logos, and product descriptions, is protected by copyright laws.
7.2 Prohibited Use: You may not copy, distribute, or reproduce any material from our website without permission.

8. Limitation of Liability

8.1 HolyMouth.com is not responsible for any indirect, incidental, or consequential damages caused by product misuse.
8.2 We are not liable for supplier delays, lost shipments, or incorrect product information from manufacturers.

9. Privacy Policy

9.1 We respect your privacy and protect your data in accordance with our Privacy Policy.
9.2 We do not sell, trade, or share customer information with third parties.

10. Governing Law

10.1 These Terms & Conditions are governed by the laws of the United Kingdom.
10.2 Any disputes will be resolved in the appropriate courts of the United Kingdom.

11. Contact Information

For any inquiries, please contact us:

📧 Email: hello@holymouth.com
📞 Phone: +44 20 3005 4850‬
🌐 Website: www.HolyMouth.com