Payment Issues
1. What payment methods do you accept?
We accept various payment methods, including: Credit/debit cards (Visa, MasterCard, etc.) Mobile money payments, Other secure payment gateways
2. Is my payment information secure?
Yes! We use secure encryption and trusted payment gateways to ensure your financial details are protected.
3. Can I get a refund if I change my mind after payment?
Refunds are available for eligible returns. Please check our Return & Refund Policy for details.
4. Why was my payment declined?
Your payment may have been declined due to insufficient funds, incorrect card details, or bank restrictions. Try another payment method or contact your bank for assistance.
5. Do you offer Cash on Delivery (COD)?
Currently, we do/do not offer Cash on Delivery. Please check our available payment options at checkout.
Shopping
6. How long does shipping take?
Orders are processed within 1-3 business days. Shipping times depend on your location and chosen shipping method. You'll receive a tracking number once your order is dispatched.
7. Can I modify or cancel my order?
If your order hasn’t been processed yet, you may request a modification or cancellation by contacting us at support@holymouth.com as soon as possible.
8. What is your return and exchange policy?
We accept returns within 10 days of delivery for unopened and unused products. To request a return or exchange, email us with your order details.
9. Are your products dentist-recommended?
Yes! We offer high-quality dental health products, many of which are recommended by dental professionals.
10. How can I track my order?
Once your order is shipped, you’ll receive an email or SMS with a tracking number to monitor your delivery status.
Bamboo Toothbrushes
Biodegradable Floss
Natural Toothpaste & Powders
Toothpaste for Kids
Kid’s Electric Toothbrushes
Silicone Finger Brushes
Soft Baby Toothbrushes
Dental Floss & Brushes
Electric Toothbrushes
Mouthwash & Oral Sprays
Tongue Scrapers
Activated Charcoal Products
LED Whitening Kits
Teeth Whitening Strips
Whitening Pens & Powders
Braces Accessories
Clear Aligners & Accessories
Retainer Cases & Cleaners
Dental Mirrors & Scalers
Plaque & Tartar Removers
Tongue Cleaners
Denture Adhesives
Denture Cleaning Tablets
Denture Storage Cases
Dental Bibs & Disposable Items
Dental Gloves & Masks
Ultrasonic Cleaners
Gum & Tooth Pain Relievers
Mouth Guards & Night Guards
Sensitive Toothpaste
Lip & Oral Beauty Products
Tooth Gems & Decorations